Residential Cleaning Services in Charleston, SC

One-time Standard starts at $195; recurring Standard begins only after an initial qualifying cleaning at $165 weekly, $175 every two weeks, $185 every three weeks, or $190 every four weeks; Deep starts at $280; qualifying Move-In / Move-Out starts at $325; and Flex reserves a two-person team from $150 for 2 hours through $330 for 4 hours. Standard, Deep, and Move use approved progressive home-size pricing above 1,500 square feet. Flex does not.

Standard Cleaning is intended for routine maintenance in a reasonably maintained home. Deep Cleaning adds core detail work in confirmed rooms, including detailed bathroom surfaces, baseboards, window sills, door frames, trim, cabinet fronts, blinds, ceiling fan blades, light fixture exteriors, exterior vents, carpet edges, and upholstery, subject to condition, safe access, and practical reach.

Not necessarily. Flex / Priority is time-based. You rank approved rooms or Standard-level tasks, and the two-person team works in order until the selected Reserved Service Window ends. Approved pre-booking windows are 2, 2.5, 3, 3.5, or 4 hours. Requests above 4 hours become a Specialized Flex Quote; onsite extensions require explicit approval and scheduling availability.

No, not automatically. Appliance exterior cleaning, appliance interior cleaning, behind-and-under appliance cleaning, and appliance movement are separate services. Interior or behind-and-under work is included only when expressly listed in the accepted Service Documents.

Yes. After an initial qualifying cleaning, recurring Standard Cleaning starts at $165 per weekly visit, $175 every two weeks, $185 every three weeks, or $190 every four weeks for qualifying homes up to approximately 1,500 square feet. Pricing for larger homes follows the approved progressive Residential Home-Size Pricing tiers. The accepted quote or work order identifies the approved scope, frequency, payment terms, and final price. Seven calendar days’ written notice is required to terminate recurring service.

Yes. DSS Cleaning supplies the products and equipment required for the accepted scope. Eco-friendly products are available upon request. Disclose material sensitivities, delicate surfaces, product restrictions, and household concerns before service.

Light tidying means minor straightening, such as arranging pillows and throws, placing a small number of loose items together, and moving objects when reasonably necessary to clean accessible surfaces. It does not include decluttering, sorting, organizing, dishes, laundry, making beds, disposing of belongings, or deciding where personal items should be stored unless separately included.

No. DSS Cleaning uses reasonable professional methods but cannot guarantee complete removal of grease, baked-on residue, hard-water deposits, soap scum, rust, grout discoloration, adhesive, paint, odors, or permanent, set-in, or previously treated stains. Additional or specialty treatment may require a revised scope and price.

DSS Cleaning requests at least 48 hours’ notice, though availability is not guaranteed. A reservation payment of at least 30% of the accepted amount is required unless an approved service-specific rule states otherwise. The deposit is generally non-refundable unless DSS Cleaning states otherwise in writing.

Report a qualifying concern within 24 hours and provide useful details or photographs. DSS Cleaning reviews the concern under the Service Agreement and may provide one complimentary re-cleaning of the affected area when appropriate. The Service Agreement controls eligibility, remedies, and exclusions.