Time-based residential cleaning | Charleston, South Carolina
Flex / Priority Hourly House Cleaning in Charleston, SC
Choose the rooms or routine cleaning tasks that matter most. Flex / Priority Cleaning starts at $150 for a two-person team and a two-hour minimum on-site service window, with your ranked list guiding where the team begins.
Focused service without a fixed whole-home checklist
Reserve Professional Cleaning Time for Your Highest Priorities
Flex / Priority Cleaning is DSS Cleaning’s time-based residential option for a short, ranked list. Before the appointment, tell us which rooms or appropriate Standard-level tasks matter most. The team starts with Priority 1, moves down the approved list, and stops when the reserved on-site time ends.
The phrase “hourly house cleaning” describes how the service window is organized. The $150 starting package is not an individual cleaner’s hourly wage, and it is not a promise that every room or task will be completed.
- You set the order: kitchens, bathrooms, floors, living areas, bedrooms, or another approved routine-cleaning priority.
- We protect the booked window: two professional cleaners are scheduled for a minimum of two on-site hours.
- Progress depends on condition: buildup, clutter, access, material, and requested detail affect how far the team can move down the list.
How the time-based package works
Your Priority List Directs the Cleaning Window
A clear ranking helps the team devote the reserved time to the areas that will make the greatest difference for your household.
Rank the Work
List rooms or approved routine tasks from most important to least important before service.
Confirm the Window
DSS confirms the team, minimum on-site time, starting price, add-ons, access, and service date.
Start at Priority 1
The two-person team begins with your first approved priority and works down the list in order.
Stop at Booked Time
The appointment ends when the reserved service window ends unless extra time is available and approved.
Important expectation: DSS Cleaning guarantees the approved professional service time, not completion of the entire home or every task on the list. Put the areas you care about most at the top.
Put the visible difference first
Build a List That Matches Your Home and Available Time
Start with the room or task that would be most valuable even if nothing else were completed. Keep each priority specific, disclose buildup or access concerns, and send photographs when condition may affect timing.
- Use room-level priorities: “kitchen routine clean” is clearer than “clean everything.”
- Separate add-ons: appliance interiors, baseboard detailing, interior windows, and similar work must be requested and accepted in advance.
- Keep expectations flexible: the same room may require different amounts of time in different homes.
Appropriate routine-cleaning priorities
What Can Be Prioritized During Flex Cleaning?
The team can perform appropriate Standard-level tasks within the accepted time and priority list. The examples below are categories, not a fixed checklist for every appointment.
Kitchen Routine Surfaces
- Accessible countertops, backsplash, sink, and faucet
- Accessible cabinet fronts and handles
- Refrigerator, oven, dishwasher, and microwave exteriors
- Routine surface wiping, floor care, trash, and light tidying
Bathrooms
- Sinks, faucets, counters, mirrors, toilets, and routine fixtures
- Routine tub or shower surfaces within the accepted task
- Accessible high-touch surfaces and floor care
- Trash removal, relining, and general deodorizing
Floors and High-Traffic Areas
- Vacuuming accessible carpets and rugs
- Sweeping and mopping appropriate hard floors
- Visible floor-edge attention within routine scope
- Focus on halls, entries, family rooms, or other approved areas
Living Areas and Bedrooms
- Dusting accessible decor, furniture, and visible surfaces
- Light tidying of accessible items within the accepted scope
- Routine high-touch cleaning and trash service
- Vacuuming, sweeping, or mopping accessible floors
The accepted priority list controls: DSS Cleaning may revise timing, order, scope, or price when the actual condition, requested detail, clutter, access, pets, or materials materially differ from the information provided.
Important time and scope boundaries
Routine Priorities vs. Separate Detail or Specialty Work
Flex / Priority Cleaning focuses on appropriate routine residential tasks. Added-detail, movement, restoration, and specialty work are not automatically included just because they appear on a priority list.
Appropriate Flex Priorities
These Standard-level categories may be completed when approved and when time permits.
- Routine kitchen and bathroom surface cleaning
- Dusting accessible furniture, decor, and visible surfaces
- Vacuuming, sweeping, and mopping accessible floors
- Routine high-touch cleaning and sanitizing when appropriate
- Trash service, relining, light tidying, and general deodorizing
- Approved routine work in houses, apartments, or condos
Separate Add-On or Custom Scope
Request these items before the appointment so availability, preparation, time, and price can be confirmed.
- Appliance interiors, cabinet interiors, or drawer interiors
- Detailed baseboards, interior windows, or deep shower work
- Behind-and-under appliance cleaning or appliance movement
- Dishes, laundry, bed-making, decluttering, or organizing
- Carpet extraction, exterior windows, walls, ceilings, or restoration
- Biohazard, pest, mold, hoarding, or post-construction specialty work
Safety and access: DSS Cleaning may decline unsafe, inaccessible, fragile, damaged, or specialty work. Moving heavy furniture, electronics, or appliances is not part of the base package. Appliance movement and behind-and-under cleaning require separate written authorization.
Is Flex / Priority the right fit?
Choose Flex When a Short Priority List Matters More Than a Whole-Home Checklist
Flex is useful when you want professional help with the most important rooms or routine tasks and understand that the team may not reach the end of the list.
- A good fit: a kitchen, bathrooms, floors, high-traffic rooms, or another short routine-cleaning list needs focused attention.
- A good fit: a house, apartment, or condo needs time-based service instead of a fixed whole-home checklist.
- Choose Standard instead: a reasonably maintained home needs an accepted routine checklist across the property.
- Choose Deep instead: accumulated dust, residue, trim, fixtures, buildup, or commonly overlooked details need a broader approved scope.
Time-based, routine, or detailed?
Compare Flex, Standard, and Deep Cleaning
Choose by service structure and property condition, not price alone. The accepted estimate and Service Documents determine the exact work for your appointment.
| Comparison | Flex / Priority | Standard | Deep |
|---|---|---|---|
| Starting price | $150 | $195 | $280 |
| Service structure | Two-person team, two-hour minimum, client-ranked priorities. | Accepted routine checklist for a reasonably maintained home. | Accepted Standard foundation plus selected detail work. |
| Best fit | A short list of rooms or appropriate routine tasks. | Weekly, biweekly, monthly, or one-time routine maintenance. | Accumulated dust, residue, first-time service, or seasonal detail. |
| How work is completed | In priority order until the reserved time ends. | According to the accepted routine property scope. | According to the accepted property-specific detailed scope. |
| Whole-home completion | Not guaranteed. | Limited to the rooms and tasks in the accepted checklist. | Limited to the rooms and detail tasks in the accepted checklist. |
| Appliance interiors | Not included unless expressly added. | Not included unless expressly added. | Not automatically included; only included when expressly selected. |
| Additional time | May be approved when the schedule permits. | A material scope or condition change may require a revised estimate. | A material scope or condition change may require a revised estimate. |
Explore the alternatives: Review Standard Cleaning for routine maintenance or Deep Cleaning for selected added-detail work.
Common reasons to choose a priority list
Flexible Cleaning for Focused Residential Needs
Flex / Priority can make sense when the household wants control over which approved routine areas receive attention first.
Kitchen and Bathrooms
Place frequently used routine surfaces at the top of the list when they matter more than unused rooms.
Apartments and Condos
Prioritize the rooms that need attention while keeping the same professional team and supplies.
Guest-Ready Areas
Rank the kitchen, bathroom, entry, living room, or another approved routine area before hosting.
Targeted Refresh
Use a short priority list when only selected routine areas need professional attention.
Scheduling note: DSS Cleaning recommends requesting service at least 48 hours in advance. Shorter-notice service may be considered, but team and time availability are not guaranteed.
Optional service enhancements
Flex Cleaning Add-Ons
Add-ons extend the base Flex service and must be requested before the appointment. Availability depends on the property condition, preparation, and schedule.
Microwave Interior
Accessible interior surfaces after the appliance has been emptied as requested.
Oven Interior
Accessible interior surfaces; heavy carbonized residue and damage may limit results.
Refrigerator Interior
Accessible interior surfaces after food and removable personal items are cleared.
Baseboard Detailing
For a base service where detailed baseboards are not already listed in the accepted scope.
Interior Windows
Starting price per accessible interior window; quantity and condition are confirmed.
Carpet / Rug Spot Treatment
Targeted treatment for a small area; complete stain removal is not guaranteed.
Shower Deep Clean
For a base service where detailed shower work is not already included in the accepted scope.
Linen Change
Starting price per bed using clean, complete bedding supplied by the client.
Pet Hair Mitigation
Applies to homes with indoor pets unless DSS Cleaning states otherwise in writing.
Add-on clarification: Add-ons are separately accepted enhancements, not stand-alone appointments. They may require more service time and are not automatically included merely because they appear on a priority list. Behind-and-under appliance cleaning and appliance movement require separate written authorization.
From request to completed service window
How to Schedule Flex / Priority Cleaning
Provide accurate property and priority information so DSS Cleaning can reserve the appropriate team and time.
Ask for an Estimate
Share the address, property type, preferred date, and contact information.
Rank Rooms and Tasks
Put the most important approved routine work first and disclose condition or access issues.
Review Time and Scope
Confirm the minimum window, price, add-ons, preparation, travel, and expectations.
Secure the Date
Accept the Service Documents and pay the required reservation deposit.
Work Down the List
The team starts with Priority 1 and continues until the approved service time ends.
Local hourly house cleaning service
Flex Cleaning Across the Charleston Lowcountry
DSS Cleaning provides time-based residential cleaning for Charleston-area houses, apartments, and condos. Free travel is available within 15 miles of ZIP code 29403. Locations outside that radius may receive the current mileage charge of $0.60 per mile, calculated round trip.
Check Flex Cleaning Availability
Training that supports professional residential cleaning
Certified Cleaning Practices for Every Priority
DSS Cleaning’s IJCSA training supports informed decisions about sequence, products, surfaces, exposure risks, and quality expectations. The accepted priority list and service window still determine the work provided at your property.
View the DSS Cleaning IJCSA ProfileFlex / Priority Cleaning questions
Frequently Asked Questions
Review the starting price, two-person team, two-hour minimum, priority-list rules, add-ons, supplies, scheduling, and concern-reporting process.
How much does Flex / Priority Cleaning cost in Charleston?
DSS Flex / Priority Cleaning starts at $150 for a two-person professional team and a two-hour minimum on-site service window. Final pricing may change when additional time, add-ons, travel, or another accepted scope applies. The accepted estimate or other Service Document controls the final price.
How does Flex / Priority Cleaning work?
You rank approved rooms or appropriate Standard-level tasks from most important to least important. The two-person team starts with Priority 1 and works down the list until the reserved on-site time ends. The service guarantees the approved professional time, not completion of every listed item.
Will the whole house be cleaned?
Not necessarily. Whole-home and full-list completion are not guaranteed because Flex / Priority Cleaning is time-based. Property condition, buildup, clutter, access, materials, pets, and requested detail affect how far the team can progress. Put the most important areas first.
What tasks can I prioritize?
You may prioritize appropriate Standard-level work such as routine kitchen or bathroom surfaces, accessible dusting, vacuuming, sweeping, mopping, high-touch cleaning, trash service, and light tidying. Add-ons, added-detail tasks, appliance interiors, movement, and specialty work must be separately requested and accepted.
Can I add more cleaning time during the appointment?
Possibly. Additional time may be approved and paid for only when the team’s schedule permits. DSS Cleaning cannot guarantee same-day extensions. Without an approved extension, the team stops when the reserved on-site service window ends.
How is Flex different from Standard or Deep Cleaning?
Flex / Priority is time-based and follows your ranked routine-cleaning list. Standard Cleaning follows an accepted routine checklist for a reasonably maintained home. Deep Cleaning combines the accepted Standard foundation with selected added-detail work based on the home’s condition. Each service has different completion expectations.
Is Flex Cleaning available for apartments and condos?
Yes. DSS Flex / Priority Cleaning is available for houses, apartments, and condos within the confirmed service area. Clients in smaller residences still rank the most important rooms or tasks, and the team works through them until the reserved time ends.
Does DSS Cleaning bring supplies and equipment?
Yes. DSS Cleaning supplies the products and equipment required for the accepted Flex scope. Eco-friendly products are available upon request. Disclose material sensitivities, delicate surfaces, product restrictions, and household concerns before service.
How far ahead should I request service, and is a deposit required?
DSS Cleaning requests at least 48 hours’ notice, though availability is not guaranteed. A 30% reservation deposit is generally required for a one-time service and applied to the total. The deposit is generally non-refundable unless DSS Cleaning states otherwise in writing.
What should I do if I have a service concern?
Report a qualifying concern within 24 hours and provide useful details or photographs. DSS Cleaning reviews the concern under the Service Agreement and may provide one complimentary re-cleaning of the affected area when appropriate. The Service Agreement controls eligibility, remedies, and exclusions.
Look Clean. Smell Clean. DSS Clean.
Put Your Charleston Home’s Priorities First
Tell us the property type, condition, preferred date, access details, and the rooms or routine tasks you want ranked first. DSS Cleaning will review the request and contact you about the correct service window, starting estimate, add-ons, and availability.